Hi Amy,
I have not yet received my battery. Today is more than two weeks late from the expected arrival.
You estimated the delivery to take 60 days after order date 2025.06.30. Neither I have been able to track the delivery with the tracking info you sent me. On 15 August 2025 I sent you an email and requested you to inform when I will receive the battery. You never responded.
I am very disappointed and request an prompt answer and information when I will receive the battery to my home address.
Best regards
Folke
Ответ от поставщика:
Dear Folke,
Very sorry,currnetly all EU sea shipping is much longer than 2months , due to very stricly customs process.I checked your shipment arrived the Eu sea port and waitting customs clearance now:When the customs clearnace finished and eu truck picked up, then can have a update tracking number for you track it in EU transit; I will keep tracking for you
Thanks
14 Sep 2025